Clocking in and out with TimeDock
Clocking in/out with the Mobile App is as simple as waving a staff ID card in front of a manager's mobile device (Click for details on printing ID cards). See below for tips.
- Give some distance between the phone and the QR barcode. It works best at around 15 to 30cm on many phones; but experiment with yours for best results.
- Android phones with NFC enabled can simply tap the phone against our contactless ID cards (refer to Buy PVC cards with smart-chip). You don't even need to have the Mobile App open as long as it is installed on the phone.
- In/Outs are generally sent back to TIMEDOCK immediately. Sometimes if there is a poor signal it may timeout and try again in a short while. Check the message at the bottom of the screen to find out how long it has been since the device 'synced' back to TimeDock core servers.
- If an employee forgets to clock In/Out then a manual entry must be made online by an administrator.