Removing activities from devices

Last updated - Mar 18, 2025 at 9:30AM

See the below options for removing activities from devices.

Un-dispatch from selected devices

To remove activities from selected devices (instead of removing from all devices), un-dispatch the activity from the selected devices. See Un-dispatching activities from a device for more info.

Remove from all devices

To remove an activity from all devices and prevent employees from logging any more time against it, navigate to the Setup > Activities screen within your web dashboard and perform either of the following actions:

  1. Delete activity
    Click to select each activity record you want to delete. Once selected, click the Delete button in the left-hand actions menu. Delete activity record

  2. Turn off activity
    Click on the State switch for the activity record to toggle the visibility on or off. Toggle an activity state

If you find that activities are still showing on devices even after you've tried all above options, check that the device has an internet connection and has fully synced. If it has synced but is still showing the incorrect activities, try performing a sync reset on the TimeDock hardware or sync reset on the mobile app.

See also